I ordered an EDC Low Profile Belt from Original SOE. The sizing instructions say, "These belts will adjust outward several inches but don't get much smaller than the size you order." I ordered a 32" belt and the smallest it would go is 35".
I also didn't like the way it overlapped in front (as compared to the, far superior designed G Hook Belt by Volund Gear), so I asked if I could just return the belt.
I figured, any halfway decent company owner is going to offer to cover ALL the shipping costs and replace the belt with the correct length, so I would be saving him money, but I was told they would exchange the belt ONLY and I would be responsible for shipping the wrong one back, plus paying $8 to cover the cost of shipping the correct one to me. WTF? This was NOT my fault! Why should I pay $16 MORE because THEY screwed up?
I asked John Willis that question (respectfully) and he stopped returning my emails. What a ***!
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